64 ABOUT THIS REPORT WE ARE KENANGA LEADERSHIP STATEMENTS SUSTAINABILITY AT KENANGA KENANGA INVESTMENT BANK BERHAD SUSTAINABILITY REPORT 2023 Estimated Total Paper Purchased (kg) 17,339 18,935 23,342 We continue to migrate clients from physical monthly statements of accounts to e-statements. In 2023, a total of 149,721 clients have migrated to e-statements, with an e-statement adoption rate of 57.7%. As part of our ongoing efforts to reduce paper-based postal statements, we have adopted the practice of not sending monthly statements for clients using postal delivery who have had no transactions in their accounts. For inactive clients, statements will only be posted on a semi-annual basis. Responsible Waste Management As we aim to adopt responsible waste management practices within our operations which include managing our general waste, IT assets and confidential documents, we have partnered with a local recycling centre and a licensed IT asset destruction agency. In 2023, we have responsibly disposed 32,876kg of our wastes which include IT assets, confidential documents and other general office wastes. ENVIRONMENTAL STEWARDSHIP FY2023 FY2022 FY2021 Note: Data restatement for FY2021 and FY2022 as there were data correction made upon improvement of our data collection process to include branches data for a more comprehensive data. Paper Consumption and Waste Management The waste we predominately generate include paper and electronic waste (“e-waste”). The proper disposal of office waste is a vital component of minimising our environmental impact as we aim to reduce our paper consumption through our digitalisation efforts and building awareness of a zero-waste culture amongst our employees. In addition to reporting on our paper consumption data, we have further enhanced our waste monitoring by including other types of office waste, which include paper, carton boxes, aluminium tins, e-waste and plastic. Paper Consumption This approach aligns with the guidelines outlined in the Group’s Retention, Archiving and Destruction Policy and the PDPA Data Access and Retention Procedures, ensuring the responsible disposal of paper and e-waste. Upon destruction of our IT assets, we were issued with a Certificate of Destruction by a licensed local agency, providing assurance of secure and ethical disposal. Looking ahead, our focus is on continuous improvement in waste management systems through enhanced monitoring and proactive stakeholder engagement to raise awareness about circularity. Paper 9,675 Paper 19,334 e-Waste 3,784 Plastic 13 Aluminium Tins 64 Others 6 2022 2023 IT Asset and Paper Collected and Our Disposed by Type (kg) Total Waste Directed to Disposal (kg) 19,974 Total Waste Generated (kg) 19,974 General Waste Collected and Recycled by Type (kg) Paper 8,945 Paper 8,980 e-Waste 1,935 Plastic 77 Aluminium Tins 31 Others 6 9,059 10,865 IT Asset and Paper Collected and Our Disposed by Type (kg) Total Waste Directed to Disposal (kg) Total Waste Generated (kg) 32,876 32,876 General Waste Collected and Recycled by Type (kg) 9,758 23,118
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